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Hi David,
I will be the first to admit that the toolbar user experience is not ideal.
Part of the issue is that we are trying really hard to waste less space-- and maybe in the long run it is not worth it. For example, in Old Notes (pre-8) each new toolbar used up a new row by default. You could then move them around, but at the get-go, we put each new one on its own row.
Most users (and by that I mean the business end users, not savvy types such as yourself) would never move the toolbars-- so they wasted tons of space. (and then these same people complain that we use up way too much screen real estate compared to Outlook...)
Anyway, so we tried to be smart and put additional toolbars on the same row if they would fit or "almost fit" .
And that does not seem to be working as well as we want. We are still working on it, and we hope that you will see improvements in the shipping version of Notes 8.5.
Feedback response number MBRN7GLPAH created by ~Carol Elretexynds on 07/16/2008